Privacy policy

This Privacy Policy aims to inform you about the processing of personal data that we implement at AU Group in particular when you entrust us with your personal data when you visit our website www.au-group.com (hereinafter the " Site ") and the rights you hold.

The person responsible for the processing of personal data is AU Group whose contact details and identification data are recalled in the legal notice of the Site.

Why do we collect your personal data?

The data we collect allows us to:

• To improve your browsing experience on the Site;
• To manage and respond to your de requests when you use our contact forms on the Site or when you download content from the Site;
• To manage your job applications and, if you have consented, to solicit you as soon as a new opportunity matching your profile becomes available ;
• To carry out marketing operations ;
• To analyze and monitor the performance of the Site ;
• To manage our commercial and contractual relations via, in particular, the implementation of our CRM (Customer Relation Management).

What data do we collect?

To pursue the above-mentioned purposes, we process the following categories of data:

• identification and contact data (surname, first name, postal and e-mail address, telephone number...) ;
• professional data (your company/employer or if you are a job applicant : CV, cover letter, experience....) ;
• data necessary for the smooth management of our commercial and contractual relations, such as annotations and observations that we enter in the free comment zones of our customer files within our CRM ;
• connection data (IP address, browsing history...).

To whom may AU Group disclose your personal data?

Your data is confidential and accessible only to our internal departments (compliance department, sales department, HR department, marketing department and IT department) within the limits of their respective authorizations, duly sensitized to the protection of personal data.

However, we sometimes work with companies or individuals who intervene to perform services on our behalf, such as hosting this Site, sending emails and making telephone calls. These service providers may have access to your personal information but are required to maintain its confidentiality and not to use it for any purpose other than the services they perform on behalf of AU Group.

Finally, if you are a customer of AU GROUP and depending on the services we may perform for you, we may pass on all or part of your data to insurance companies.

How long is your data stored by AU GROUP and on what legal grounds?

How is your personal data protected when information is transferred abroad?

For the reasons mentioned above, AU Group may need to transfer your personal data outside the territory of the European Economic Area (EEA), to AU Group subsidiaries or to our partners (some of our offices or partners are based in countries outside the EEA). 

In this case, we undertake to put in place all measures to ensure that your personal data is transferred, stored and processed in accordance with the applicable laws on the protection of personal data and to take all appropriate guarantees in particular through the standard contractual clauses approved by the European Commission allowing the transfer of data.

More specifically, for data collected via Google Analytics and subject to transfer to the United States, this transfer is governed by standard contractual clauses. 

We remind you that as long as you do not accept cookies for audience measurement purposes, your personal data is not collected and transferred to the United States (Consult the Cookies Policy to find out more). 

How do we ensure the security of your personal data?

In order to preserve the security of all data collected via this Site, AU Group undertakes to take all useful precautions, in particular all technical and organizational measures, to preserve the security of data and, in particular, prevent it from being distorted, damaged, or accessed by unauthorized third parties.

To this end, we have in particular implemented the following measures: 

• AU Group makes all its staff aware of the rules of security and confidentiality;
• The Site is secured in particular via the use of a TLS protocol;
• We carry out regular computer backups to prevent any risk of loss or deterioration ;
• We have put in place a policy of authorizing access to personal data so that only authorized persons can access it;
• We install firewalls on all our environments;
• We have installed means of protecting our premises and servers.

What are your rights?

In accordance with the French Data Protection Act no. 78-17 and the General Data Protection Regulation no. 2016/679, we remind you that you have the right to access your personal data or request its deletion. You also have a right of opposition, a right of rectification and a right to limit the processing of your data, a right to the portability of your personal data as well as the right to define relative directives to the fate of your personal data after your death. 

To exercise these rights or for any questions about the processing of your data, you can contact us at the following address: info@au-group.com. 

If, after contacting us, you feel that your rights have not been respected, you have the right to lodge a complaint with the Commission Nationales de l'Informatique et des Libertés (www.cnil.fr). 

For more information, you can consult the CNIL website: https://www.cnil.fr/fr/mes-demarches/les-droits-pour-maitriser-vos-donnees-personnelles

What else is important about your personal data?

The websites and external services accessible via our Site have practices different from those of AU Group concerning confidentiality and the collection of personal data. AU Group cannot be held responsible for policies or actions in this regard, independent of and external to our group. We urge you to be vigilant about personal data practices when you are on the Internet. If you post your personal data on a site that makes it public, you may receive unwanted messages from others.

AU Group reserves the right to modify this Privacy Policy.

Last modified: March 4, 2025.